1. Introduction
Neural Trading (“we,” “us,” or “our”), a company incorporated in Spain, is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website at neuraltrading.eu (the “Website”), use our software-as-a-service platform (“SaaS Platform”), or use our iOS applications (“Apps”) (collectively, the “Services”).
This Privacy Policy has been drafted in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Spain's Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (“LOPDGDD”).
2. Data Controller
The data controller responsible for your personal data is:
Neural Trading
Email: admin@neuraltrading.eu
Website: neuraltrading.eu
3. Information We Collect
3.1 Information You Provide Voluntarily
At present, our Website does not collect personal data through forms, account registrations, or automated means. Our Website includes a contact button that opens your email client, allowing you to send us an email at your discretion.
If you choose to contact us via email, we may receive:
- Your name
- Your email address
- Any additional information you include in your message
3.2 Information Collected Automatically
Currently, we do not use cookies, analytics tools, or other tracking technologies on our Website.
Should this change in the future, we will update this Privacy Policy accordingly and, where required, obtain your consent.
4. Legal Basis for Processing
Where we process personal data (for example, if you contact us by email), we rely on the following legal bases under Article 6 of the GDPR:
- Legitimate interest (Article 6(1)(f)): To respond to your inquiries and manage our business communications.
- Consent (Article 6(1)(a)): Where you voluntarily provide your personal data by contacting us.
5. How We Use Your Information
If you contact us via email, we may use the information you provide to:
- Respond to your inquiry or request.
- Communicate with you about our Services.
- Comply with applicable legal obligations.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties.
We may disclose your personal data only in the following circumstances:
- Legal obligations: When required by applicable law, regulation, legal process, or governmental request.
- Protection of rights: To protect the rights, property, or safety of Neural Trading, our users, or the public.
- Service providers: If we engage trusted third-party service providers in the future to assist in operating our business, they will be bound by data processing agreements in accordance with Article 28 of the GDPR.
7. International Data Transfers
We do not currently transfer personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, and we will update this Privacy Policy accordingly.
8. Data Retention
If you contact us by email, we retain your correspondence for as long as necessary to fulfill the purpose for which it was provided, and for any additional period required by applicable law. When personal data is no longer necessary, we will securely delete or anonymize it.
9. Your Rights Under the GDPR
Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): You may request deletion of your personal data, subject to legal exceptions.
- Right to restriction of processing: You may request that we limit how we process your data.
- Right to data portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
- Right to object: You may object to the processing of your data based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at admin@neuraltrading.eu. We will respond to your request within one (1) month, as required by the GDPR.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at https://www.aepd.es.
10. Children's Privacy
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
11. Security
We take reasonable technical and organizational measures to protect any personal data we receive from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Cookies and Tracking Technologies
As of the date of this Privacy Policy, our Website does not use cookies or tracking technologies. If we introduce cookies in the future, we will update this policy and implement a cookie consent mechanism in compliance with the GDPR and Spain's applicable regulations.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Neural Trading
Email: admin@neuraltrading.eu
Website: neuraltrading.eu